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Conflict Resolution Skills with Learnsoft

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Conflict Resolution Skills with Learnsoft

When: Tuesday, March, 18, 2025 | 11:00 a.m. - 3:00 p.m.
Where: Virtual via Zoom
Price: $325 for Members, $380 for Non-Members

About the Course

 In this course, you will learn techniques for people in an organization to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations.

An Introduction to Conflict Resolution

  • What is Conflict Resolution?
  • Understanding the Conflict Resolution Process
  • Collaborating
  • Competing
  • Compromising 
  • Accommodating
  • Avoiding

 

Focusing on Individual Needs

  • Finding Common Ground
  • Building Positive Energy and Goodwill
  • Strengthening Your Partnership

 

Getting to the Root Cause

  • Examining Root Causes 
  • Looking at Cause and Effect 
  • The Importance of Forgiveness

 

BUILDING A SOLUTION 

  • Creating Criteria 
  • Choosing a Solution


Class Contact:

Caroline Brigmon, Training & Workforce Development Director

CAGC Education Refund & Cancellation Policy
a 50% refund of the original registration fee if cancellation is made 7 days prior to the event. Any cancellations less than 7 days or no shows receive no refund, substitutions are welcome. 

More Opportunities

For even more training and education opportunities, visit our Event Calendar.
When
3/18/2025 11:00 AM - 3:00 PM
Where
Virtual Via Zoom Online UNITED STATES

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